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City Link chooses Fraikin

Fraikin’s long-standing relationship with premium next day delivery specialist City Link continues to go from strength to strength after signing two substantial orders.

City Link

Under a new 10 year agreement, Fraikin will supply 85 Lawrence David single-deck trailers for inter-urban deliveries. The order follows on the back of a recent order of 86 double-deckers for night trunking, meaning in the last six months, 171 new assets have been supplied on full service contract hire.

City Link is one of Fraikin’s largest contract hire customers, with the commercial fleet services company currently supplying and managing 109 trucks and 253 trailers.

Fraikin has worked with City Link for more than 15 years, acting as a key supplier of its HGV fleet. With 80 of the Lawrence David curtainsiders representing entirely new additions to the fleet, plus five box vans replacing 11-year-old assets, the new fleet represents exciting growth for both firms.

Bob Powner, UK Processing and Transport Director at City Link, says: “Our experience with Fraikin is that we can absolutely trust them. They pledged a lot with the double deckers and absolutely lived up to their promises. Therefore we were delighted to source a further 85 single-deck trailers from them as they provide us with business certainty.

“We can also rely on them for service, which is critical when we have a target to clear a minimum of 99.75 per cent of deliveries within the allotted timescale. Fraikin keeps us on the move and ensures we get great value for money; plus we know exactly what our fleet will cost us for the duration of the contract.”

Fraikin provides full maintenance cover with 24/7 breakdown assistance. The trailers are on a 12-week maintenance cycle to ensure they remain in the best possible condition, with maintenance scheduled to ensure maximum fleet availability. This sees the double-deckers serviced during the daytime and the single deck trailers enter the workshop overnight.

Both firms have grown together and enjoy the benefits of being near neighbours in Coventry, which has helped cement an already solid relationship. Fraikin staff work at City Link’s Coventry site every day to ensure a close working partnership.

Peter Backhouse, CEO, Fraikin, says: “Our collaboration with City Link is extremely important to us and has been sustained thanks to our joint objectives of delivering quality service to our respective customers. Trust, reliability, adding value and being competitive should be the cornerstones of any contract hire business. More than 15 years of business partnership with City Link is testament to how seriously we take those values.”

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